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The player from the UK had made a withdrawal request on 26th January but hadn’t received her winnings yet. Despite having a verified account, attempts to contact the casino via live chat and email had been unsuccessful. The player expressed frustration over the prolonged wait and questioned the casino’s legitimacy. The player from the United Kingdom had requested a withdrawal of winnings on December 7th and had contacted customer service multiple times, receiving the same response about delays due to high volumes. The player from the United Kingdom had requested a withdrawal of £217 seven weeks ago, but had not received his winnings. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
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- Choose the payment method you used for your deposits, enter the amount you wish to withdraw, and provide any additional information required.
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- Regular play and deposits
- Baccarat games do not contribute at all.
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- Due to the ‘no-reaction’ policy of the casino we closed the complaint and applied penalty to the casino’s rating.
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- Most criticism arises from delayed withdrawals or requests for additional ID documents, both standard in regulated sectors.
- The player from the UK had made a withdrawal request on 26th January but hadn’t received her winnings yet.
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Licensed by Curacao eGaming Authority, the platform guarantees regulated and secure gaming. The player is responsible for ensuring that he does not violate any laws by accessing the website. The casino strives to process withdrawals as quickly as possible, with e-wallets
